Privacy Policy

DSRMD Education Ltd. Last Updated: December 22, 2025

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1. Introduction

DSRMD Education Ltd ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.dsrmdeducation.com and use our services.

By accessing or using our website and services, you agree to this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access the site or use our services.

 

2. Information We Collect

 

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Register for our services or subscribe to our programmes

• Contact us via email or contact forms

• Book consultancy, coaching, or CPD services

• Interact with us on social media platforms

 

This information may include:

• Name and contact details (email address, phone number, postal address)

• Professional information (job title, institution, educational sector)

• Payment and billing information

• Communication preferences

 

2.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and usage, including:

• IP address and browser type

• Operating system and device information

• Pages visited, time spent on pages, and navigation patterns

• Referring website addresses

• Date and time of access

 

2.3 Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your experience. Cookies are small data files stored on your device. We use both session cookies (which expire when you close your browser) and persistent cookies (which remain until deleted or expired). You can control cookie preferences through your browser settings.

 

3. How We Use Your Information

 

We use the information we collect for the following purposes:

• To provide, operate, and maintain our services

• To process bookings, registrations, and payments

• To communicate with you about our services, programmes, and updates

• To deliver coaching, mentoring, and CPD services

• To improve and personalise your experience

• To send marketing communications (with your consent)

• To analyse website usage and performance

• To comply with legal obligations and protect our rights

• To prevent fraud and maintain security

 

4. Legal Basis for Processing (UK GDPR)

 

Under UK GDPR, we process your personal data based on the following legal grounds:

• Consent: When you have given explicit consent for specific purposes (e.g., marketing communications)

• Contract: To perform our contractual obligations when providing services you have purchased

• Legitimate Interests: To operate our business, improve our services, and communicate with clients

• Legal Obligation: To comply with applicable laws and regulations

 

5. How We Share Your Information

 

We do not sell, rent, or trade your personal information. We may share your information with third parties only in the following circumstances:

• Service Providers: We may share information with trusted third-party providers who assist us in operating our website, conducting business, or servicing you (e.g., payment processors, email service providers, website hosting)

• Professional Partners: When delivering services that involve collaboration with schools, trusts, or educational institutions

• Legal Requirements: When required by law, legal process, or to protect our rights and safety

• Business Transfers: In connection with a merger, acquisition, or sale of assets

 

All third-party service providers are contractually required to keep your information secure and confidential.

 

6. Data Retention

 

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymise it.

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7. Your Data Protection Rights

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Under UK GDPR, you have the following rights regarding your personal data:

• Right of Access: Request a copy of the personal data we hold about you

• Right to Rectification: Request correction of inaccurate or incomplete data

• Right to Erasure: Request deletion of your personal data in certain circumstances

• Right to Restrict Processing: Request limitation of how we use your data

• Right to Data Portability: Request transfer of your data to another organisation

• Right to Object: Object to processing of your data for specific purposes

• Right to Withdraw Consent: Withdraw consent at any time where processing is based on consent

 

To exercise any of these rights, please contact us at admin@dsrmdeducation.com. We will respond to your request within one month.

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8. Data Security

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We implement appropriate technical and organisational security measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

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9. International Data Transfers

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Your information may be transferred to and processed in countries outside the United Kingdom. When we transfer data internationally, we ensure appropriate safeguards are in place, such as standard contractual clauses approved by the UK Information Commissioner's Office (ICO).

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10. Third-Party Links

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Our website may contain links to third-party websites, including social media platforms (Instagram, LinkedIn, X/Twitter). We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

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11. Children's Privacy

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Our services are intended for educational professionals and adults. We do not knowingly collect personal information from children under 18. If we become aware that we have collected data from a child without parental consent, we will take steps to delete that information.

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12. Changes to This Privacy Policy

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We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on our website with an updated "Last Updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

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13. Contact Information

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If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

DSRMD Education Ltd

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Email: admin@dsrmdeducation.com

Registered Office: Suite Ra01, 195-197 Wood Street, London, England, E17 3NU

Company Registration Number: 12299111

VAT Number: 500955607

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14. Complaints

 

If you believe we have not handled your personal data in accordance with data protection law, you have the right to lodge a complaint with the supervisory authority: Information Commissioner's Office (ICO). Website: www.ico.org.uk.