Terms & Conditions
1. About these terms
These Terms and Conditions govern the use of the DSRMD Education Ltd website at www.dsrmdeducation.com and participation in any programmes, courses, coaching services, or digital resources provided by DSRMD Education Ltd.
By accessing this website or purchasing any programme or service, you agree to be bound by these Terms and Conditions. If you do not agree, you must not use this website or purchase any services from DSRMD Education Ltd.
2. About us
DSRMD Education Ltd provides educational content and training materials.
This website is operated by DSRMD Education Ltd, a company registered in England and Wales.
Registered office: Suite Ra01, 195–197 Wood Street, London, England, E17 3NU
Company registration number: 12299111
VAT number: 500955607
If you need to contact us, please email: admin@dsrmdeducation.com
3. Use of the website and services
You may use this website for lawful purposes only.
You must not:
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use the website in any way that is unlawful or harmful
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attempt to gain unauthorised access to the website or its systems
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interfere with website functionality
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copy, reproduce or redistribute website content for commercial purposes without permission
Programme materials are provided for personal professional development unless a separate organisational licence has been granted. We may suspend or restrict access to the website if these Terms are breached.
4. Programme Access and Accounts
Some programmes or resources require account registration through this website or a third party learning platform.
You are responsible for:
• maintaining the confidentiality of your login details
• ensuring programme access is not shared with unauthorised individuals
Sharing programme access, distributing materials, or providing unauthorised access to third parties is prohibited.
5. Digital Content and Programme Delivery
Courses, programmes and educational materials may be delivered digitally.
Access to digital programme materials may begin immediately after purchase through the website or a third party learning platform.
By purchasing or accessing digital programme materials, participants acknowledge that delivery of digital content may begin immediately upon access to the programme platform.
Programme access duration, where applicable, will be specified on the relevant programme information page.
6. Courses, payments and access via Whop
DSRMD Education does not process payments directly on this website.
All course purchases, payments, refunds and access to course content are handled through Whop.
When you purchase a course, you will be subject to Whop’s own terms and conditions and payment policies, in addition to these Terms.
We are not responsible for payment processing issues, account management or platform availability relating to Whop.
5. Intellectual property
All content on this website and within our courses, including text, videos, graphics and learning materials, is owned by or licensed to DSRMD Education Ltd.
You may access course content for your personal learning and development only.
You must not:
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share, resell or distribute course materials
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record, reproduce, adapt or modify course content and frameworks without written permission
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use content for commercial or training purposes outside your own learning
This protection applies whether materials are accessed through this website, downloadable resources, live training sessions or third party learning platforms.
6. Research Sources and Third Party Materials
Some programmes and educational materials provided by DSRMD Education Ltd may reference publicly available research, professional guidance or publications produced by third party organisations.
Examples may include research, professional guidance, or leadership frameworks produced by recognised organisations, professional bodies or research institutions.
Where such sources are referenced:
• the original intellectual property remains with the respective authors or organisations
• references are provided for educational and contextual purposes only
• DSRMD Education Ltd does not claim endorsement by, affiliation with, or formal association with the organisations whose work may be referenced
Any reference to external organisations, publications, frameworks or research is included solely for contextual, educational or professional development purposes.
DSRMD Education Ltd retains full intellectual property rights in:
• programme design and pedagogical structure
• learning frameworks and models created by the organisation
• original training materials and written resources
• the synthesis, interpretation and professional application of research within programme delivery
While individual research sources may be publicly available, the integration, sequencing and professional application of those sources within DSRMD programmes constitute proprietary programme design owned by DSRMD Education Ltd.
7. Programme Framework Protection
The professional development frameworks, models and programme architecture used within DSRMD Education programmes form part of a proprietary learning methodology developed by DSRMD Education Ltd.
This includes, but is not limited to:
• The Guided Leadership System
• The Professional Capability Framework
• The Leadership Behaviour Framework
• The FAIR Clarity Framework
• Associated learning models, programme structures and pedagogical sequencing
While individual research sources referenced within programmes may be publicly available, the integration, interpretation, sequencing and professional application of those sources within DSRMD programmes constitute original intellectual property owned by DSRMD Education Ltd.
Participants and organisations may not:
• reproduce programme frameworks
• adapt frameworks for internal training delivery
• create derivative training materials based on programme models
• present the frameworks as their own work
• deliver workshops or training based on the programme structure
without prior written permission from DSRMD Education Ltd.
The structure, sequencing and pedagogical design of DSRMD programmes constitute proprietary programme architecture and may not be replicated or adapted for training delivery.
8. Programme Use Restrictions
Programme materials are provided for the registered participant only.
Users must not:
• share slides, videos, workbooks or course materials outside the programme
• reproduce programme frameworks or models
• record programme sessions without permission
• deliver training using programme materials
Unauthorised reproduction, redistribution or adaptation of programme materials may result in removal from the programme and restriction of future access.
9. Refund Policy
Due to the nature of the products and services provided, which include digital learning materials, online programmes and professional coaching, refunds are limited once access to programme content or services has begun.
Digital programmes and online courses
A refund may be requested only where:
• programme content has not been accessed
• no course materials have been downloaded
• the participant has not entered the learning platform
Once programme materials have been accessed, downloaded or used, the digital product is considered consumed and refunds will not be issued.
For programmes structured in modules or weekly sessions, refunds will not be available once more than 50 percent of the first module or week has been accessed.
Coaching services: The initial consultation is intended to provide a full overview of the coaching approach, expectations and programme structure. Participants who choose to proceed and book their first coaching session after the consultation acknowledge that they have received sufficient information about the nature and structure of the coaching service.
Once the initial consultation has taken place and a participant proceeds to book the first coaching session, the coaching service is considered accepted and refunds will not be issued.
Exceptional circumstances:
Refund requests outside these conditions may be considered at the discretion of DSRMD Education Ltd.
6. Accuracy of information
We aim to ensure that information on this website is accurate and up to date. However, content is provided for general information only.
We do not guarantee that all content will always be complete, accurate or current.
7. Limitation of liability
DSRMD Education Ltd provides professional development programmes designed to support teaching practice, leadership development, and wider professional learning. All programme content, coaching, courses, and website materials are educational in nature and are provided for learning and professional development purposes only. They do not constitute legal, financial, clinical, or other professional advice.
Participants are responsible for how they apply any ideas, strategies, or information provided through programmes or website materials within their own professional settings.
Nothing in these Terms and Conditions limits or excludes liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited under UK law.
To the fullest extent permitted by law, DSRMD Education Ltd shall not be liable for any indirect or consequential loss arising from participation in programmes or the use of website materials. DSRMD Education Ltd is also not liable for any loss arising from reliance on website content, technical issues or temporary unavailability of the website, or the use of third party platforms or external links.
8. Links to third party websites
This website may contain links to third party websites or platforms. These links are provided for convenience only.
We are not responsible for the content, security or practices of third party websites.
9. Privacy and cookies
Your use of this website is also governed by our Privacy Policy and Cookie Policy, which explain how we collect and use personal data.
10. Changes to services and these terms
DSRMD Education Ltd reserves the right to modify or update programmes, course materials or website content where necessary to improve educational delivery or maintain accuracy.
We may update these Terms from time to time. Any changes will apply once published on this website.
You are encouraged to review this page periodically.
11. Governing law
These Terms are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales. By purchasing or accessing any programme, product or service provided by DSRMD Education Ltd, you agree that the courts of England and Wales shall have exclusive jurisdiction to resolve any dispute arising from these Terms.